If you are not happy with your Kupp' purchase, you may return it for a full refund or store credit 30 days from the time it was received. Returns made after 30 days will be eligible for store credit only.
If your Kupp' breaks during the first 60 days, please provide a picture of the broken Kupp' and we will happily provide you with a replacement. We understand that little hands need time getting used to new tools.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Customer is responsible for all shipping costs if seller is not at fault.
Shipping
What are your delivery times?
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How much will shipping cost?
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Can you provide worldwide shipping?
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My Order
How can I cancel my order?
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What if I receive the wrong product?
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Do you offer exchanges for faulty items?
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Product
How do I return my product?
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How do I care for my product?
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Do you offer extended warranties?
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